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However, please only write in English or French. We might understand Spanish and German, but any answer will be in English.

If you want troubleshooting, you need to specify :
- Windows version
- CPU speed
- RAM
- Hard Drive size and occupancy
- IE version
- graphic card
- sound card

If this is about your order, you need to forward us the confirmation e-mail we sent you, and include your message in it.